This means that even if you are obviously. And PayPal doesn't always side with the correct party. If the victim of a scam opens a dispute, the seller will usually provide an opposing story. The problem is that PayPal decides whether the policy is applicable on a case-by-case basis. You can connect with Customer Support on Twitter by sending a DM to For Facebook, you'll want to send a PM on /PayPal. This policy often provides victims of scams with a full refund. To contact us on the PayPal app: Tap your profile photo. You'll also receive an email notification once they've responded.Īlternatively, have you tried reaching out through Social Media? We have Support teams available on Twitter and Facebook. Depending on the issue and whether or not you're logged in, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community. Some of PayPal UK Ltd’s products including PayPal Pay in 3 and PayPal Working. How do I Speak to a Live Person on PayPal So If you are looking to get help from PayPal customer service then know the ways to speak to a human at PayPal and resolve your issue. Regulations 2017 (firm reference number 1000741). We aim to offer you excellent customer service, but we may not get it right. Our Messaging platform allows you to leave a message and return to it after an agent has been able to review everything and respond. Learn how to file a complaint if youre dissatisfied with PayPal as a service. While working to contact our Customer Support through the website, you'll want to proceed through the options until you're presented with the choice to connect with an agent. Keep reading to learn more about the most common PayPal scams to keep an eye on and avoid in 2024. If you can't find a similar question, our knowledgeable Community members may also be able to help if you post a new one. Whether you use PayPal to buy or sell items or to pay friends and family, there are a variety of PayPal scams to be aware of. You may be able to find answers to your questions here on the Community Forum. I'm sorry to hear about your negative experience trying to reach out to Customer Support. Message Center Send, receive, and view your PayPal messages How are we doing A partial refund can be offered by a seller to resolve a dispute.
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